Telephone Care

Please contact our telephone care line if you need medical advice, have a question about your medication, or need to schedule a non-urgent appointment. Your location determines which number to use.

• Within Richmond metro area: 675-5000
• Outside of the Richmond calling area:
  Toll-free 1-800-784-8381

Schedule an Appointment

To schedule an appointment, please contact us at any of the numbers listed on our appointments page, or visit My HealtheVet.

Patient Representative

If you have a compliment, complaint, or other issue which you believe requires resolution, please contact one of our patient representatives. Their contact information is available on our customer service page.

Transition Assistance for Returning Soldiers - OEF/OIF

Richmond VAMC provides specialized assistance and a seamless transition for veterans who have served in Operation Enduring or Iraqi Freedom (OEF/OIF) and their families through the adjustment process of pre-and post-deployment.

• Donna Curran, OEF/OIF, Interim Program Manager
  Phone: 804-675-6485
• Jose Illa, Transition Patient Advocate
  Phone: 804-675-6266
• Derenda Lovelace, OEF/OIF Nurse Case Manager
  Phone: 804-675-5840
• Kimberly Hinson, MSW, OEF/OIF Social Work Case Manager
  Phone: 804-675-6342

News Media

Members of the news media should contact our Communications Office at (804) 675-5242.