Welcome Home Chief Ross
Returning for his second tour of duty at McGuire Veterans Medical Center is Chief Thomas Ross Sr. Chief Ross will lead our Environmental Management Service which includes sanitation textile care, uniforms, patient’s assistance waste management and a host of other duties.
A native of Emporia, Virginia, Chief Ross holds a Bachelor of Science degree in Health Care Services from Southern Illinois University and a Master of Arts in Management and Supervision with a concentration in Hospital Administration from Central Michigan University. Chief Ross is joined by his wife Andrea and their two children; Thomas Jr., currently serving in the U.S. Marine Corps and now stationed in Okinawa, Japan and Courtney Ross- Tafel and one grand-daughter, Roslyn.
Prior to his career with the VA, Chief Ross has served as a Crew Chief on the UH-1H Helicopter during the Vietnam War where he earned a Bronze Star for bravery under fire. He also has experience as a License Practical Nurse serving many duty stations including, William Beaumont Medical Centers in El Paso, Texas; Walter Reed Army Medical Center; 2nd General Hospital, West Germany and Fort Meade, Maryland.
Chief Ross entered the VA as Housekeeping Aid program at the Hampton VAMC. He served as Assistant Chief, Environmental Management Service at the VAMC Albany, New York after completion of the Hospital Housekeeping Office Intern program at Northport VAMC, New York.
Chief Ross has also served as Chief EMS at VAMCs: Hot Springs, South Dakota; Fort Howard, Maryland; Northport, New York; South Texas Healthcare System in San Antonio and Washington, D.C. He completed the Executive Career Field in Associate Director Track and Health Care Leadership Institute in 1998.
”Our goal is to improve the customer services experience. When the EMS team is involved, we want to provide an extraordinary service experience for our Veterans and the staff we support, says Chief Ross. This requires every team member to serve at a very high level and consistently identify areas needing improvement."
For more information about our EMS Service, please contact Chief Ross with your suggestions at 804.675.5206 or email him at firstname.lastname@example.org.